Privacy Statement

Effective Date: June 1, 2025

At Our House Support, we are committed to protecting the privacy of visitors to our website. This Privacy Statement outlines how we collect, use, and protect your personal information when you interact with our website.

1. Information We Collect

When you visit our website, we may collect:

Personal information you voluntarily provide via contact forms (e.g., name, email, phone number)
Technical data such as IP address, browser type, device information, and pages visited
Cookies and analytics data to help us improve website performance and user experience

2. How We Use Your Information

We use the information collected to:

Respond to your enquiries or requests
Improve our website and services
Monitor website traffic and usage patterns
Ensure website security and functionality

We do not use your information for direct marketing without your consent.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Remember your preferences
Analyse website traffic via tools like Google Analytics

You can manage or disable cookies through your browser settings.

4. Disclosure of Information

We do not sell or rent your personal information. We may share it with:

Trusted third-party service providers (e.g., website hosting, analytics)
Authorities if required by law

5. Data Security

We take reasonable steps to protect your information from misuse, interference, loss, and unauthorised access or disclosure.

6. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.

7. Access and Correction

You may request access to or correction of your personal information by contacting us at:

Our House Support
[Insert Address]
📧 [Insert Email Address]
📞 [Insert Phone Number]

8. Changes to This Statement

We may update this Privacy Statement from time to time. The latest version will always be available on our website.