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Feedback & Complaints

At Our House Support, we value your feedback. Your experience helps us grow, improve, and continue providing high-quality, person-centred supports.

We encourage participants, families, carers, staff, and community members to share their thoughts — whether it’s a compliment, suggestion, or complaint — so we can make sure our services meet your expectations and align with the NDIS Practice Standards.

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How to Provide Feedback or Make a Complaint

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You can contact us in whichever way suits you best:

 

You can provide feedback anonymously if you prefer. All information you share will be treated confidentially and respectfully. Download our Anonymous Complaints & Feedback Form Here

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